So Little Time, So Much To Bitch About and Share
1. E-mails - to everyone I send e-mails to, I'm sorry. There's something wrong with my e-mail program that causes a question mark to be inserted at the end of every sentence. Remember on Party of Five when Charlie went to a parent-teacher conference at Owen's school and he accidentally made fun of the teacher who claimed she had "upspeak"? Yeah, I don't have that. I'm really not that indecisive.
2. (Not) Dancing With the Stars - no shock that Josie went home. But can we just discuss how much I hate fluff shows like tonight's was? Just bang out the results in the first segment, break for commercial, and then just bring out Dolly Parton's boobs and Savion Glover for the rest of the show. Stop talking so fucking much! NOBODY cares what that dork is talking about!
3. Customer Service - I'm a huge fan of good customer service. Let's talk about the good and bad customer service I've received this week.
3a. Burke Williams Spa - I decided yesterday that I "needed" to get my eyebrows waxed and it was the first place I thought of to try, not having any personal waxing experience in this city. You should go, you should ask for Robin. She just moved here from LA, and was great. And not only because she gave me a slew of free samples to shove in my pocket.
3b. Whole Paycheck - Though I am not a foodie, there are specific foods I like better than others, and DeBoles spinach fettucini is one of them. Whole Foods will order it by the box for me, and sell it wholesale. Me likey. The other day I went to pick up my box of pasta, and the guy told me there'd been a terrible accident. Somebody opened up the box they were holding for me and SOLD one of the boxes of pasta! He told me to go pick out any pasta off the shelf that I wanted, they'd give me that for free, and still sell me my big box of pasta wholesale.
3c - Safeway Delivery - they were scheduled to arrive last night between 7 and 9 p.m. At 8:41 p.m. I called Safeway to ask when I should expect the dude to arrive. They told me to call them if he didn't arrive before 9 p.m. I asked how that would work since they close then too. The guy gave a big sigh, saying, "I suppose I *could* call the driver on his phone..." to which I replied, "Thanks! I'll hold!" He came back saying the driver was running late and would be arriving between 10 and 10:30 p.m. That pissed me off. I'd specifically not started dinner because I didn't want to have food all over the counters when the delivery guy arrived. So I asked when somebody was planning to tell me the driver would be arriving late. Dude on the phone didn't know. The driver arrived at 9:22 p.m., and never apologized for being late. Despite my anger, I did tell the driver to be careful of the stove, which was hot, as by that point I was cooking dinner.
4. Loose Earlobe Lady - yeah I know, you thought there'd be no more LEL stories. SURPRISE! I was at an interview the other day, and the HR woman looked at the last firm I worked at, and told me she'd interviewed Loose from my firm, did I know her? Why yes, in fact we sat next to each other. Say Green, why did you leave Last Firm? Because they moved my department to the East Bay and I live in the city and didn't want to commute so far. Ohh, that makes sense. So does Loose live in the city also? Nope, she lives in the East Bay. Was her last day the same as your last day? No, she left about three weeks or a month before I did. I just left it there. If I said anything else it'd have been rude. I had a second interview with the firm today, and the attorney liked me a lot, but wants to interview more people. In telling a friend about it, I confessed to being worried. "What if he interviews someone else and finds someone better than me to hire?" Her response was perfect. "He won't. Look who's out there - Loose Earlobe!"
5. Bank of America - Trixie is away on a long trip (party at my house!) and left me the rent check for October before she went. She forgot to sign it. I brought it to the bank today, and the guy deposited it without blinking or saying a word to me. That SUCKS. To know my bank is that lax in their procedures? Horrible! Bank of America, for SHAME!
As annoying as all this is, I realize it could be worse. How's your customer service been lately?
2. (Not) Dancing With the Stars - no shock that Josie went home. But can we just discuss how much I hate fluff shows like tonight's was? Just bang out the results in the first segment, break for commercial, and then just bring out Dolly Parton's boobs and Savion Glover for the rest of the show. Stop talking so fucking much! NOBODY cares what that dork is talking about!
3. Customer Service - I'm a huge fan of good customer service. Let's talk about the good and bad customer service I've received this week.
3a. Burke Williams Spa - I decided yesterday that I "needed" to get my eyebrows waxed and it was the first place I thought of to try, not having any personal waxing experience in this city. You should go, you should ask for Robin. She just moved here from LA, and was great. And not only because she gave me a slew of free samples to shove in my pocket.
3b. Whole Paycheck - Though I am not a foodie, there are specific foods I like better than others, and DeBoles spinach fettucini is one of them. Whole Foods will order it by the box for me, and sell it wholesale. Me likey. The other day I went to pick up my box of pasta, and the guy told me there'd been a terrible accident. Somebody opened up the box they were holding for me and SOLD one of the boxes of pasta! He told me to go pick out any pasta off the shelf that I wanted, they'd give me that for free, and still sell me my big box of pasta wholesale.
3c - Safeway Delivery - they were scheduled to arrive last night between 7 and 9 p.m. At 8:41 p.m. I called Safeway to ask when I should expect the dude to arrive. They told me to call them if he didn't arrive before 9 p.m. I asked how that would work since they close then too. The guy gave a big sigh, saying, "I suppose I *could* call the driver on his phone..." to which I replied, "Thanks! I'll hold!" He came back saying the driver was running late and would be arriving between 10 and 10:30 p.m. That pissed me off. I'd specifically not started dinner because I didn't want to have food all over the counters when the delivery guy arrived. So I asked when somebody was planning to tell me the driver would be arriving late. Dude on the phone didn't know. The driver arrived at 9:22 p.m., and never apologized for being late. Despite my anger, I did tell the driver to be careful of the stove, which was hot, as by that point I was cooking dinner.
4. Loose Earlobe Lady - yeah I know, you thought there'd be no more LEL stories. SURPRISE! I was at an interview the other day, and the HR woman looked at the last firm I worked at, and told me she'd interviewed Loose from my firm, did I know her? Why yes, in fact we sat next to each other. Say Green, why did you leave Last Firm? Because they moved my department to the East Bay and I live in the city and didn't want to commute so far. Ohh, that makes sense. So does Loose live in the city also? Nope, she lives in the East Bay. Was her last day the same as your last day? No, she left about three weeks or a month before I did. I just left it there. If I said anything else it'd have been rude. I had a second interview with the firm today, and the attorney liked me a lot, but wants to interview more people. In telling a friend about it, I confessed to being worried. "What if he interviews someone else and finds someone better than me to hire?" Her response was perfect. "He won't. Look who's out there - Loose Earlobe!"
5. Bank of America - Trixie is away on a long trip (party at my house!) and left me the rent check for October before she went. She forgot to sign it. I brought it to the bank today, and the guy deposited it without blinking or saying a word to me. That SUCKS. To know my bank is that lax in their procedures? Horrible! Bank of America, for SHAME!
As annoying as all this is, I realize it could be worse. How's your customer service been lately?
Labels: Commute, Interactive, LEL, Pounding the pavement, Trixie, Work
posted by Green at 9/26/2007 10:24:00 PM
1 Comments:
Not too good, not too good. One vendor is not returning calls so far, the other cheerfully ordered a replacement toilet bowel to arrive in about 10 days. But WHY did I get the wrong one in the right box in the first place?
Post a Comment
<< Home