Sunday, June 28, 2009

Oh, Comcast. Oh, Management

The day after I moved I was at a friend's house when I called Comcast and arranged for them to come on Sunday within a two-hour window. Unfortunately, when the Comcast guy arrived he told me he'd have to get the weekend manager to unlock some door so a switch could be flipped. Two minutes after leaving he was back and very hesitantly telling me the weekend manager refused to open the door because he was only on-call for emergencies and this was not one.

You could tell the Comcast guy is used to getting yelled at with how nervously he relayed this information to me. How sad. No need to kill the messenger.

I am bummed out to now have to wait until Tuesday for my new four-hour window when Comcast will come back during regular management hours. Living without the internet is hella hard these days.

Labels: Interactive, Playing in SF

posted by Green at 6/28/2009 01:39:00 PM

4 Comments:

Anonymous Anonymous said...

You moved?? No more Woofers???
I hope this is true. Woofers was bringing "teh crazy" to a frightening level.

June 28, 2009 5:37 PM  
Blogger Customer.Connect.Melissa said...

Hi!

Sorry for the trouble. If there's anything our team can do to assist. Let us know. We're here if you need us.

Kind Regards,
Melissa Mendoza
Comcast Customer Connect
National Customer Operations
We_Can_Help@cable.comcast.com
@ComcastMelissa

June 29, 2009 9:39 AM  
Blogger Living in Muddy Waters said...

But what about the money?

June 30, 2009 7:31 PM  
Anonymous poxet 60 said...

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July 27, 2020 9:07 PM  

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Name: Green
Location: San Francisco, CA, United States

I'm green. I'm yogurty. I'm awesome. You can find me on Twitter at GreenYogurt.

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Previous Posts

  • Bad to Worse
  • Being set up to win?
  • Please Join Me
  • Disenchanted With Dogs
  • That Email We Knew Was Coming
  • Moving and Crying, Part Two
  • Moving and Crying (Get a drink, this is a long one)
  • Things I Remember
  • Apartment #3: There Are Hardly Ever Cockroaches
  • So I'm Not Moving to the Inner Richmond

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